Delivery

Order Confirmation and Delivery Times

Once your customised order is placed, you will receive an email from our Artwork team within 2-3 working days to confirm the design details before production begins.

Customised orders will be produced within 5-10 working days, while plain orders are typically delivered within 3-5 working days.

We use a combination of Parcel Force, and Royal Mail to deliver your orders.

Prices are for mainland locations in England, Scotland and Wales. We now offer a delivery service via the Royal Mail to Northern Ireland. Our ParcelForce service will deliver to the Republic of Ireland for £19.95. All prices are plus VAT, there may be import and customs implications for these shipments.

Please be aware that remote locations do take longer to be delivered to.

Plain Garments

Standard from £5.95 (ex VAT)

  • Delivered in 3 - 5 working days
  • Monday - Friday
  • Free Shipping on orders over £100 (ex VAT)
  • Between 7am - 7pm
  • If you’re not in to accept the delivery, the driver will return the next working day or leave your parcel at your local Post Office. A card will be left, and you will receive an email notification.

Collection Service Available - FREE

  • If you’d like to collect your item, no problem at all! Just give us a call to arrange it
  • Ready for collection within 2 - 3 working days
  • You will be notified when your order is ready for collection
  • Monday - Friday
  • Between 9am - 5pm
  • Collection point: Unit 4 Ashville Way Wokingham, Berkshire RG41 2PL.

Branded and Decorated Garments

Standard from £5.95 (ex VAT)

  • Delivered in 7 - 10 working days after artwork approval
  • Monday - Friday
  • Free Shipping on orders over £100 (ex VAT)
  • Delivery from 7am - 7pm
  • If you’re not in to accept the delivery, the driver will return the next working day or leave your parcel at your local Post Office. A card will be left, and you will receive an email notification.

Express Service

  • Need it in a hurry? We’re up for the challenge! Simply speak to our Customer Service Team before placing your order—meeting tight deadlines is what we do best here at Top Embroidery. Call our team to discuss your requirements and we'll do everything we can to assist  - it's one of the benefits of working with us.
  • Monday - Friday
  • Delivery from 7am - 7pm
  • AM Delivery - from £12.80 (ex VAT)
  • Saturday delivery from £20.00 (ex VAT)
All prices excluding VAT

Prices are for mainland England, Scotland and Wales. If you would like us to ship to Northern Ireland, Ireland or the Scottish Highlands then please contact our sales team – sales@topembroidery.co.uk